Privacy Policy
Last updated: April 9, 2026
VertexLab Solutions LLC ("we," "us," or "our") operates the websites and applications under vertexlabsolutions.com and related domains. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of information:
- Email address — when you subscribe to our newsletter or create an account for one of our SaaS products.
- Usage data — pages visited, features used, time spent, device type, browser type, and IP address, collected via analytics tools.
- Cookies — small files stored on your device to remember preferences and analyze traffic. See our Cookie Policy section below.
- Payment information — if you purchase a subscription, payment details are processed securely by our payment processor (Stripe). We do not store your full credit card number.
2. How We Use Your Information
- To provide and improve our services and products.
- To send you updates, newsletters, and product announcements (only if you opted in).
- To analyze site usage and improve user experience.
- To process payments and manage subscriptions.
- To respond to support inquiries.
3. Cookies
We use cookies and similar technologies for analytics and functionality. You can accept or decline cookies via our cookie consent banner. If you decline, Google Analytics tracking will be disabled.
- Essential cookies — required for basic site functionality.
- Analytics cookies — help us understand how visitors use our site (Google Analytics).
4. Third-Party Services
We use the following third-party services that may collect data:
- Google Analytics — for website traffic analysis. Google Privacy Policy
- Stripe — for payment processing. Stripe Privacy Policy
- Supabase — for database and authentication services. Supabase Privacy Policy
- Vercel — for hosting. Vercel Privacy Policy
5. Your Rights
You have the right to:
- Unsubscribe from our emails at any time by clicking the unsubscribe link in any email.
- Request deletion of your personal data by emailing us at vertexlabsolutions@gmail.com.
- Access your data — request a copy of the personal data we hold about you.
- Opt out of cookies — use the cookie consent banner or your browser settings.
6. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
7. GDPR Compliance (EEA Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and object to processing. To exercise these rights, contact us at vertexlabsolutions@gmail.com.
8. CCPA Compliance (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information, including the right to know what data we collect, the right to delete your data, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise your rights, contact us at vertexlabsolutions@gmail.com.
9. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: vertexlabsolutions@gmail.com
- Address: VertexLab Solutions LLC, 3924 Mountjoy Trl, Raleigh, NC 27616